Beware of Scammers

As you can see, posting negative reviews helps scammers drive traffic to their own websites.

Our company’s policy is to help every client achieve their goal and obtain the service they came to us for. Even when obstacles arise along the way, we always offer alternative ways to resolve the issue. Ultimately, our clients receive the service in 100% of cases if they continue to follow the alternative course of action we recommend. Those who stop working with us and look for easier solutions without being prepared to put in the necessary effort — fewer than 1% of our clients — often fall victim to scammers promising a quick and easy solution.

These fake reviews do not include photographs of contracts signed with our company or proof of payments made to our company’s bank account. Not only do such reviews create a misleading negative impression of reputable companies, but they also spread false information about the process of obtaining European documents. For example, they suggest that the process is very easy, requires no effort, and that if you lack the documents needed for legalisation, you can simply find, forge or fabricate them.

As of October 2024, obtaining Polish citizenship by descent — for applicants who can document at least 25% Polish ancestry — takes a minimum of two years. During the final 10 months before submitting the citizenship application, applicants must reside in Poland. Before beginning the citizenship procedure, it is also necessary to obtain an intermediate document: a permanent residence permit based on Polish ancestry (karta stałego pobytu). As of October 2024, processing this residence permit in Warsaw takes approximately six months. Applicants must also pass an interview demonstrating their knowledge of the Polish language, traditions, culture and history.

Here is another excerpt from the article mentioned above, explaining how to distinguish fake review websites from genuine ones.

Our clients have also informed us that photographs of our reviews appeared in the offices of several companies in Kaliningrad. We have also received reports that someone in Kazakhstan is using photographs from our website. We have no offices or official representatives in either Kaliningrad or Kazakhstan.

Scammers also create fake websites that imitate our company’s websites and claim to provide services on our behalf. Naturally, clients who contact these fraudulent businesses risk losing their money.

Please remain vigilant. If we appoint official representatives in the future, their details will be published on our website immediately.

All our specialists live and work in Warsaw. Our office is also located in Warsaw:

Address: ul. Ostrobramska 101, lok. 204, 04-041 Warszawa, Poland
Opening hours: Monday to Friday, 9:00 AM–5:00 PM.

Photographs of our specialists are available on the homepage of our website, migrant-support.org. Their contact details can be found on the relevant service pages.

We communicate with clients only through the phone numbers listed on our official website.

Our legal team is already taking action regarding the websites that have published defamatory content about our company. We will also pursue legal action against anyone who uses our intellectual property, including photographs and information taken from our website, without authorisation.

If you come across any such content online, please report it to us at contact@migrant.support.

You can verify our company’s legal information through official government websites. Payments for our services are made to the company’s bank account. Our banking details are publicly available in the relevant section of our website.

Our company has only one official website: migrant-support.org.

Stay vigilant! If you have fallen victim to fraud, please contact the relevant law enforcement authorities.